Shop Repairs, Home Visits, and Remote Help

Device Repair and Home Tech Help Since 2007.

Walk into our Ventura shop on Thompson Blvd with a computer, phone, or game console, weekdays 8am–6pm, or ship it to us. For Wi-Fi, smart home, or TV and audio, a technician visits homes across Southern California. Nothing is fixed until you approve the price.

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Repairs at Our Shop

Cracked phone screens, slow computers, and overheating consoles, any brand. Many repairs have a set price by model.

Help at Your Home

Weak Wi-Fi, a TV to mount, or smart lights that won't connect. Home visits are $145 an hour, one-hour minimum.

Fixes Without a Trip

Email trouble, pop-ups, or a program that won't open can often be fixed remotely, anywhere in the US, for $120 an hour.

No Need to Diagnose It Yourself

You don't need to know what's broken. Tell us what the device is doing, and a technician works out whether it's the hardware, the software, or the home network.

Our bench has been fixing devices since 2007, and the VC Star named us Best IT Company in its 2025 Community Choice Awards. Our team also speaks Spanish.

Check the Price Before You Come In

Phone, tablet, and console repairs have published prices by model. Computer and console repairs start with a $95 diagnostic, which counts toward the repair if you go ahead. Expedited service bench repair ($189) moves your device ahead of the regular queue.

Clear Process

How Getting Help Works

  • Tell Us What's Wrong

    Call or send the form. We'll say whether it's a shop, remote, or home job, and what it costs.

  • Approve

    Nothing is repaired or installed until you say yes.

  • Fixed and Tested

    We test the work and point out anything else we noticed.

Useful Answers

Repair and Home Service Questions

Do I Need an Appointment?

No. Walk-ins are welcome for most repairs, weekdays 8am–6pm at 2110 E Thompson Blvd. Repairs are handled in the order they arrive, and expedited service bench repair ($189) moves yours ahead of the regular queue. You can also ship a device to us, or we can pick it up locally for $95.

How Much Will My Repair Cost?

Phones, tablets, and game consoles have prices by model on our price lists. Computers and consoles start with a $95 diagnostic, which counts toward the repair if you go ahead. A water-damage diagnostic on any device is $95, paid up front and non-refundable. Schools and businesses pay the same published prices unless they have a multi-device contract.

Do Repairs Come With a Warranty?

Yes. Hardware repairs on phones, tablets, consoles, and computers carry a 90-day warranty, and software and other computer services carry 30 days. Physical or water damage isn't covered.

Do You Come to My House?

Yes, for Wi-Fi, smart home, and TV and audio work at homes across Southern California. Visits are $145 an hour with a one-hour minimum, and larger projects get a quoted project price. Weekend visits are billed at the after-hours emergency rate, $350 an hour, and we confirm any travel charge when you schedule.

Can You Fix It Remotely?

Often, for PC and Mac software, email, and account problems, wherever you are in the US. Remote help is $120 an hour with a 30-minute minimum. Broken hardware needs to come to the shop, dropped off or shipped.

How Do You Protect My Data?

Back up what you can before any repair. Never send passwords or PINs through the contact form. If a technician needs access, they ask you in person and explain why.

Next Step

Not Sure Which Service You Need?

Describe what's happening in a sentence or two. We'll point you to the right service and give you the cost before anything starts.

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Request Residential Technology Service

Send the details we need to route this request. Never include passwords, payment information, health information, or confidential records.

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Tell Us What You Need.

Never include passwords, PINs, recovery keys, payment information, health information, or confidential records.

Direct Options:
support@mitec.net
(805) 643-4375

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2025 Ventura County Community’s Choice Awards winner badge

Community Choice Recognition

VC Star Community Choice Award Winner

Best IT Company. Thank you to everyone who voted and continues to trust Mitec.