One Place to Call
Staff call or email when something breaks. We typically respond the same day, remotely or on-site in Southern California.
Your Outsourced IT Department
Managed IT That Fixes the Cause, Not Just the Ticket.
Is the same printer, password, or slow-laptop problem eating your team's week? Since 2007, we've been the IT department for businesses like yours: we answer the help desk, keep computers patched and monitored, and plan upgrades before they become emergencies.
Discuss Managed ITProblems Fixed for Good
When an issue keeps coming back, we find the cause instead of patching it every week.
Upgrades Planned Ahead
A plan for aging computers and licenses puts replacements in the budget, not in a crisis.
Your IT Department, On-Site or Remote
We were voted Best IT Company in the 2025 VC Star Community Choice Awards. Our team brings decades of networking and infrastructure experience and works in the shop, on-site across Southern California, and remotely for clients anywhere in the US.
- Help desk for computer, email, and password problems
- Updates and monitoring that catch problems early
Repeat Problems Get a Permanent Fix
We look for patterns across tickets, devices, and backups. If three people lose Wi-Fi every afternoon, the fix is a better access point, not three restarts. Urgent risks get handled now, and the rest goes into a plan you approve.
- Root-cause fixes for recurring problems
- Plain-English advice before you spend
Clear Process
How Switching Works
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Walk-Through
We meet your team, list computers, accounts, and vendors, and note what keeps breaking.
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Who Does What, in Writing
You see what we handle, what your staff keeps, and which vendors we call.
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Urgent Gaps First
We fix the biggest risks first, like missing updates or unchecked backups.
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Ongoing Support
Your staff gets help as needed, and we review progress with you on a schedule you choose.
Useful Answers
Managed IT Questions
How Much Does Managed IT Cost?
It depends on what your business needs, so we quote it after a walk-through of your setup. One-off work outside an agreement is billed at our published rates: $145 an hour on site with a one-hour minimum, or $120 an hour remotely with a 30-minute minimum.
We Already Have an IT Provider. How Does Switching Work?
Switching starts with a walk-through to list your systems, accounts, and vendors. Then we fix the most urgent gaps before routine support begins, and you see in writing who handles what. If your Microsoft 365 licenses come through another reseller, we can take them over.
What's Included, and What Costs Extra?
Everyday help desk support, maintenance, and planning are part of the agreement, and you see in writing what it covers before service starts. Larger projects, such as a server replacement or an office move, get a quoted project price that you approve first, not open-ended hourly billing. After-hours and weekend work is not included and is billed at our published rates.
How Fast Do You Respond?
We typically respond to clients the same day. Our office is open weekdays 8am–6pm Pacific, so call (805) 643-4375 for anything urgent. After-hours and weekend work is not included in managed plans: urgent work during weekday hours is billed at our weekday emergency rate of $250 an hour, and after-hours emergency work, including weekends, is $350 an hour.
We Have One IT Person. Is Managed IT Still a Fit?
Yes, though co-managed IT may suit you better. Your IT person keeps the work they know best, and we take the overflow, projects, or specialist work you choose.
Next Step
Tell Us What Keeps Breaking.
Send a quick note about what eats the most time. We'll show you what managed IT would cover and cost.
Discuss Managed IT →